Refund Policy
Due to the nature of our products and services, we have a no refund policy on all services and products. All sales are final. Any delivery issues must be reconciled through the supplier.
Cancellations & Late Arrival
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We allow a 15-minute grace period. After the 15-minute mark, a $15 late fee will be added to your service.
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After 15 minutes, your appointment will be canceled and your deposit forfeited.
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Arriving late will affect the length and quality of your service. We will always try to accommodate late arrivals with the best possible treatment in the time remaining.
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Appointments must be canceled or rescheduled at least 48 hours in advance. After 48 hours, a new deposit is required.
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Cancellations made by the client will result in the deposit being forfeited.
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No-shows or cancellations with less than 48 hours’ notice will be charged the full cost of the appointment.
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No-call/no-show will result in a hold placed on the client’s profile, and the full balance must be paid before booking a new appointment.
Rescheduling
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Clients are allowed one reschedule per deposit, within 30 days of the original appointment.
Client Satisfaction
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Due to the nature of our services, no refunds will be issued for any treatments rendered.
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If you experience an issue, please contact us within 72 hours of your service date.
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We are committed to your satisfaction and will work with you to find a solution.
📩 Contact us:
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Call/Text: (754) 276-7175
Pricing
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Prices are subject to change without notice and may include applicable taxes.
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In fairness to all clients, no exceptions will be made to the above policies.
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By booking an appointment with us, you agree to and understand these terms and policies.